Customer Reviews

Kim Brown & Dexter

Ellen has a strong intuitive way of caring for dogs. She genuinely enjoys their company and puts 100% into their welfare and safety. I'm happy to leave my precious baby in her care. I know he'll be safe and loved.

Nicola Jenns & Poppy

I’m delighted to recommend Ellen and Lap of Luxury. My dog Poppy is always excited to arrive there and has a great stay. Ellen is so careful and loving with the dogs that I know Poppy is in great hands!

Jessica Bullock & Pollyanna

I couldn’t recommend Ellen more, she is extremely professional and I know my little dog is going to be very safe in her care. My Cavalier Pollyanna used to be anxious but has grown in confidence so much since going to Ellen’s regularly. I enjoy getting the regular photo and video updates, where I get to see how happy and relaxed Pollyanna is. It’s always a pleasure to see her beautiful dog Dorothy too!

Anna Dibbo & Hugo

My experience with Lap of Luxury has been 100% amazing and I know my dog is well looked after. I have every trust in Ellen and and feel very comfortable with to leave my dog with her. I am very lucky to have found her. 

Michelle Keskin & Dexter 

Ellen is very caring and attentive with the dogs in her care. She was very thorough and careful with the onboarding process before my boy stayed for a few days. He can be quite nervous and he clearly felt very comfortable with Ellen and the other dogs in her care. Definitely recommend.

Anna Brown & Winston

I feel so grateful that I have Ellen to look after my dog. I trust her and feel comfortable when leaving my dog for daycare and overnight stays. It's a home from home for our pooch and I love the "pup-dates" throughout the day for peace of mind. 

Dawn Manners & Bruce

We are delighted with the service given at Lap of Luxury. We know that when our dog is with Ellen, we can go to work without worrying about him as he is so well cared for. He gets very excited about going to Ellen's. We fully recommend Lap of Luxury to care for your much-loved dog.

Pippa Hutton & Kamikazee 

Lap of Luxury is my provider of choice when I have to go to London. Ellen delivers a 5*+ service and really loves her little clients, treating them as one of her family. I highly recommend Lap of Luxury whether for a few hours or even for holiday cover.

Lynne & Millie

My much-loved Millie enjoys going to see Ellen and I feel confident that she will be well looked after.

Jana Stastna & Besie

I want to give 5 stars to this lovely lady. Thank you for looking after our Besie so well. You really give them 100%. We are really lucky that we met you.

Kim Brown & Dexter

Ellen has a strong intuitive way of caring for dogs. She genuinely enjoys their company and puts 100% into their welfare and safety. I'm happy to leave my precious baby in her care. I know he'll be safe and loved.

Dee Ralph & Honey

This was the first time we’d left our dog with anyone for any length of time and I have to say, I couldn’t have asked for more! Ellen is just above and beyond anything we could have asked for. Our dog was literally living her best life while staying with her and was clearly at total ease and having a blast with the fellow dogs. I’m beyond thankful and would highly recommend to anyone who’s lucky enough to have the experience of meeting Ellen and her gorgeous girl Dorothy.

Renee Hunt & Fred

Lap of Luxury is a very personal and professional service; it really is ‘home from home’. Ellen is so lovely, she is a very safe pair of hands, and Fred always has a great time there. Ellen sends updates during the day and useful tips. He always comes home relaxed, happy and a little tired from all the play. It’s been really good for Fred to spend time with other dogs. I highly recommend Lap of Luxury!

Rowena Abbey & Maisie

Following lockdown my Cavapoo was timid and needed some socialisation. Ellen has been very understanding, taking great care of her, starting with half days and building up to whole ones! The best things are the videos and messages Ellen sends during the day to reassure me and show how much fun they have, plus the little extras like cleaning her eyes!

Emily McCarter & Evie

I feel so lucky to have found Ellen! Evie has been going to Ellen for day care and holidays. It is really a home-from-home from her. We have been so impressed with Ellen’s professionalism but above all her warmth and passion for her job and the dogs she looks after. I couldn’t wish for a better person to look after Evie and it gives us so much peace of mind that she is happy and settled while we are not there. Thank you, Ellen!

Peter Ratcliffe & Lacey

​Lap of Luxury is true to its name as a first-class facility for my precious hound! Attention to detail is amazing; I leave my dog here with every confidence knowing she`ll have fun and be expertly cared for. Highly recommended, it really is a ‘home-from-home’ for lucky dogs.... They immediately become part of the family. Brilliant!

Jo Barker, Freddie & Junior

Lap of Luxury is a very good description of what Ellen offers! My two boys are rescues and are particularly needy so I am so grateful that I found Ellen.  It is simply home-from-home and no room is off bounds which means they are never on their own in a separate room. I can go away and relax and know my boys are as happy as they can be away from home. Thanks Ellen.  You’re a star & and not forgetting the delightful Dorothy!  X

John Roads & his furry friend

Wow, what a lovely safe home for my dog’s day care requirements, operated by a totally people and dog caring centric owner. Very grateful to have found the perfect safe and social space, a true Lap of doggy Luxury!!!  Highly recommended.

Nick & Hayley  Mahara & Santi

Ellen’s service is great and we feel very lucky to have found her. When our dog is with Ellen (and her dog Dorothy) it’s like a home-from-home for him. He loves it, and we get regular updates and photos from Ellen so that we know it’s all going well. At the same time, Ellen approaches the service thoroughly and professionally, so you know you’re in safe hands. We would highly recommend Lap of Luxury. Nick & Hayley Mahara

Nicky Holt & Ruby

Our little Ruby was nervous and we were reluctant to leave her with anyone until we found Ellen. Ellen has been excellent and is a real dog lover sending regular updates, photos & voice calls when we are away making us feel secure that Ruby is happy and well looked after. I wouldn’t hesitate to recommend Lap of Luxury for all of your fur babies.

Natalie Chadwick & Paul Bacon & Luna

Ellen is so kind and professional. Throughout the time we left our dog with her we were sent
pictures and videos and received regular updates which made leaving her much easier. Ellen really
looks after our dog and I can’t recommend her enough.

Hilary Smiles & Bosco

Wow! What can I say about Ellen's Lap of Luxury? The name is SO appropriate! Bosco, my Cavapoo, wallowed in the lap of luxury and attention when staying with Ellen. She took him in at short notice when we needed care for him. Ellen kept us up-to -speed with each day by sending photos, videos and information which clearly showed a happy, relaxed dog enjoying her company and that of the other visiting dogs.  Lots and lots of garden play and all sofas available to all dogs. What a joy it was to see them all settled down for a 'movie night'! Ellen is meticulous in her paperwork and her pre-stay visits, ensuring she knows all she needs to about the visiting dogs and even supplied us with a written report of Bosco's stay. Can't thank her or recommend her enough. If you choose Lap of Luxury for your small dog you will not be disappointed. Thanks Ellen, you provide a great service.

David Hanney & Milo

On behalf of Milo, a dog of few words, he has no hesitation in highly recommending 'Lap of Luxury'
to all dogs in need of a lovely holiday home from home, it simply does not come better with Ellen
providing the very best quality of care and attention to detail.

Lauren, Paul & Freddie

We have been using Ellen to provide care for our cockapoo Freddie. We are really impressed by how much she cares for the dogs and how carefully she ensures that they gradually get used to her home through various settling-in sessions. This meant that when Freddie recently stayed for the whole weekend we knew he would be happy and settled. He jumps out of the car and can't get into her house quickly enough! It is so reassuring to us to know he is being so well cared for and loved when we can't be with him. He also loves the interaction he gets with other dogs. Thank you Ellen and Lap of Luxury for giving us this peace of mind. We go on our holidays feeling very confident that Freddie will have a wonderful time.

Hazel Foster & Frankie 

So pleased we found Ellen at Lap of Luxury for our much loved dog. 100% professional real home care. Facilities are outstanding. We would not hesitate to recommend Lap of Luxury. 

Tanya Cracknell & Millie

The best dog care around! I feel totally at ease knowing my dog will have the best care and kindness with Ellen. She's flexible with timings and really easy to get on with. I'd recommend her a thousand times over to look after your small pooch.

Pippa Cotton & Jessie

Our dog loves it. Ellen is just brilliant with the dogs.

Bejen Shah & Skye

We always find Lap of Luxury a very calm and tranquil environment. Ellen ensures all dogs are suited to each other before accepting them and maintains a very well organised and well-balanced environment - allowing each dog time for both play and rest.
Ellen clearly adores all dogs and treats ours like her own at all times. We are very well assured each time after dropping Skye that she will be well looked after, have play and outdoor time as well as well-rested.

Lucille Needham & Harry

My Bichon Frise, Harry, could not be happier going to Lap of Luxury. Being a lockdown pup, I was anxious about leaving him with someone else. I needn’t have worried. We introduced him slowly and now he treats it like a home from home and he can’t wait to get into the house to play. I don’t get a backward glance! Ellen is wonderful and I appreciate the “pupdates”, videos and photos I receive during his stays, especially in the early days. I couldn’t recommend Lap of Luxury highly enough.

Sara Ann & Willow

Beyond thrilled to have found Ellen and her outstanding care of dogs. I cannot recommend her highly enough. Her knowledge, expertise, and warm nature are all greatly appreciated - by me and my doggo!

Jennie Milward-Dugdale & Sadie

We love our dog Clover, to stay with Ellen! We could not ask for a better 'home from home' for her. Ellen provides excellent care for daycare and for longer periods of boarding. She discusses all areas of care - food, medication, likes /dislikes, so that she is prepared for our dog and provides her clients with information detailing her care and legal responsibilities. She provides short videos during the day so that we can see how our dog is settling / playing / eating - whilst away for a longer period of time, these were very reassuring. I cannot recommend Lap of Luxury enough...and Clover agrees! 

Christa Morley & Clover

We love our dog Clover, to stay with Ellen! We could not ask for a better 'home from home' for her. Ellen provides excellent care for daycare and for longer periods of boarding. She discusses all areas of care - food, medication, likes /dislikes, so that she is prepared for our dog and provides her clients with information detailing her care and legal responsibilities. She provides short videos during the day so that we can see how our dog is settling / playing / eating - whilst away for a longer period of time, these were very reassuring. I cannot recommend Lap of Luxury enough...and Clover agrees! 

Sloan Peterson

We love Lap of Luxury! Ellen is the consummate professional but at the same time makes sure all the doggos under her care feel comfortable, just like a second home! It's plain to see how passionate she is about her business; in fact it seems to be her calling!

Genevieve Barnard & Sooty

We love Lap of Luxury! Ellen is the consummate professional but at the same time makes sure all the doggos under her care feel comfortable, just like a second home! It's plain to see how passionate she is about her business; in fact it seems to be her calling!

Richard Persaud, Junior & Freddie

Just got to love Lap of Luxury. I have been taking my dogs to Ellen now for 3 years and it’s a godsend to have someone that literally loves your dog/s as much as you do, in the sense that they feel right at home, very well looked after and best of all, knowing and having peace of mind that they are in the best of care. Moreso when you're thousands of miles away on holiday abroad. I had one instance when one of my dogs became unwell while abroad but I had nothing to worry about as Ellen took him to the vets to be checked over and kept us informed throughout the whole process and reassured that he was fine. This gave us heaps of confidence that we did not need to cut our holiday short and still enjoy our break.

Ellen is very up-to-date with doggy care, has all contingency plans in place for any kind of emergency. One thing I liked was, no matter how long or short the stay is for, she insists that you have an emergency contact in place to fall back on should you not be nearby. We love the video updates daily which makes us feel not so far away. 
 

Wendy O’Shea & Roxy

​Ellen looked after my little Rox so well. I received constant updates and videos to put my mind at rest that she was happy. She came back beautifully groomed too. Would highly recommend. Thank you.

Louise Jenkins & Myrnie

Ellen has been an utter godsend. She’s the kind of person who genuinely does her job because she loves it. You can see how much she adores all the dogs she looks after and how much they love her in return. Myrie leaps into her arms on arrival and doesn’t look back! In fact, on walking past her house one day I had to pick her up and carry her away because she wanted to go in and say hi and wouldn’t move! She often comes back cleaner than when she went in and is beautifully brushed because Ellen takes such good care of her. The little videos of their day are a lovely addition and always make me smile. I am not a fan of leaving Myrie anywhere and take her with me whenever possible.  Ellen is the only person outside of family I have found that I can say hand on heart I am happy leaving her with because I know she will take the best care of her. I cannot recommend her highly enough!

Zarha Alrikabi & Blue

Ellen provides a very loving, caring and peaceful home for dogs. My little dog, Blue, clearly loves going there and feels right at home even though we only started using Lap of Luxury recently. She is a warm and welcoming person, and is happy for my girls to come and play with the dogs at pick up time.

Ellen is very impressive in her professionalism and dedication, and this comes across in everything, including the fact that she was willing to refuse 10 nights worth of business when I first contacted her with an urgent query ahead of a long and unexpected business trip.  She was responsive and helpful but insisted that Blue be properly onboarded first and only after I provided evidence of all necessary vaccinations etc. For me, this all proved that I would be leaving my dog in very safe hands. I wholeheartedly recommend Lap of Luxury for your little dog!

Gemma Baily & Bella

Our dog absolutely loves going to stay with Ellen! She provides frequent updates on how she is getting on and what she is up to which is very comforting when we are away. Would 100% recommend.

Elizabeth & Meg

Ellen provides excellent care for my dog. We are made so welcome, and Ellen is so thorough with great attention to detail. My dog is very happy to arrive and wants to go in and see Ellen, so I know that she's happy too! Lap of Luxury is a real home from home for my dog.

Karen Collins & Theo

I highly recommend Lap of Luxury doggy daycare. Ellen is incredibly professional and provides outstanding care for our dog, Theo. Theo clearly loves spending time there, and it's evident that he feels very much at home in Ellen's care. The level of care and attention to detail is exceptional. Thank you, Ellen, for providing such a wonderful and safe environment for Theo!

Ayanthi & her sweet little girl

We had been searching for someone we could really trust to look after our dog and Ellen is most certainly that someone. We can tell that her priority is the health and wellbeing of all the dogs she cares for.  She really loves the dogs that she looks after too. We haven't had a single worry about leaving our dog with her and we can relax knowing she is being well looked after.

Jess Gibbons & Smush

Ellen is absolutely fantastic. She genuinely loves and cares for your dog like her own. Smush has stayed with Ellen a few times now and most recently for a whole week. The regular video updates and photos are not only heart warming but put my mind at ease.  I was able to really enjoy my trip, because I know Smush is in the best possible hands and he's is so happy when he is in her care. We feel extremely lucky to have found her. Thanks so much Ellen